Residents in the Greater Knoxville area seeking to renew or replace licenses next week may need to adjust their schedules, as twelve Driver Services locations are slated to temporarily close for equipment updates. Enhancements will feature new self-service kiosks aimed at streamlining processes like renewals, replacing IDs, and paying fees, according to the Tennessee Department of Safety and Homeland Security.
Residents of Loudon, Andersonville, and Oak Ridge will find their local services unavailable on Monday, Oct. 28, while Knoxville will see closures staggered between Oct. 29-30, resulting in a temporary pause in services that are essential for those dependent on timely document updates, such as varying licenses and identification needs, the comprehensive list including the Knoxville Strawbery Plains, Knoxville Gore Road, Knox County Clerk Cedar Bluff offices, among others. Areas like Jacksboro and Huntsville will not have services available on Thursday, Oct. 31, so residents will need to plan accordingly.
The department stresses the benefit of the new equipment, asserting that the new kiosks will accept photos, as well as payment options like Apple Pay, Google Pay, and credit or debit card transactions, simplifying a typically multistep process and thereby making it less time-consuming. These kiosks are pegged as a significant step forward in increasing accessibility and efficiency for the public, as illustrated by what the Tennessee Department of Safety and Homeland Security has described in these slated updates…