Got a complaint about illegal or noisy Airbnbs? Lexington now has 24/7 complaint hotline

Lexington has launched a hotline for neighbors concerned about noisy or illegal short-term rentals.

The city hopes the new tool will help it elevate its enforcement but also separate unsubstantiated complaints for actual violations of the city’s short-term rental ordinance.

“We have seen a dramatic increase in STRs (short-term rentals) in neighborhoods across Lexington,” Mayor Linda Gorton said. “The hotline/online reporting option gives concerned neighbors an avenue to submit complaints about parties, noise, or other violations of the law.”…

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