City Contractor ‘Failed’ Clients as Migrant Shelter Complaints Mounted, Staffers Say

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Reina Jerez Garcia, pictured on the far South Side with her husband, German Median, and sons, Victor Garcia, William Garcia and Yefferson Garcia, lived in a shelter on Chicago’s far North Side run by Favorite Healthcare Staffing. Garcia said she received unacceptably small food portions and limited drinking water when she lived at the shelter.

This story was a collaboration between the Investigative Project on Race and Equity and Borderless Magazine.

Reina Isabel Jerez Garcia filed a grievance with the City of Chicago last fall when staff started serving smaller meals at the city-funded migrant shelter where she and her teenage son were staying…

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