Families battle Phenix City headstone company over unfulfilled orders

PHENIX CITY, Ala. (WTVM) – Planning a funeral can be very costly, from the casket to the headstone. After multiple lawsuits against a monument company, local residents did not get the services they paid for and are still waiting to receive their money back.

We spoke with two families on Tuesday who say they went to M&D Memorial in Phenix City and, after paying $1,000 for headstones, they never received them.

After the loss of Adriane Upell’s nephew, she reached out to what was originally known as Phenix Monument for a headstone. The business name has now changed to M&D Memorial. She was informed that it would take six months and that she had to pay $1,557 upfront…

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