Starbucks ditches open-door policy spurred by arrests at Philly store in 2018

Starbucks has adopted a new policy that requires people to be paying customers to spend time at the coffee chain’s cafes and to use its restrooms. The policy reverses the stance Starbucks took in 2018 after two Black men were arrested at a Philadelphia store, because they sat down without purchasing anything.

The change, revealed Monday, is part of a new set of rules intended to create a “welcoming environment” at its stores, Starbucks said.

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