A tale of two brides: a local bridal shop under fire after continued complaints of delayed wedding dresses

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CHESTERFIELD, Mo. — A bridal shop with locations in Chesterfield and Wentzville is now under fire from customers saying it’s not fulfilling their orders.

5 On Your Side’s Annie Krall spoke with local mothers of the bride about the lengths they’ve had to go through to make their daughters’ big day beautiful.

“Getting kind of the run around”

In May, Kim Matreci went to Signature Bridal to pick out a dress for her only daughter Kelsey.

At the time, the Nov. 16 ceremony was six months away — the typical timeline to get a wedding dress in time. However, come August after paying extra for a rushed order, the Wentzville mom said they still had nothing…

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