Letter: Kind treatment

On June 21, my daughter experienced a seizure while traveling from Seoul, Korea. The plane was diverted to Providence Hospital in Anchorage, and Jylian was provided with emergency care.

When I arrived early Saturday morning, many hotel rooms were unavailable. The hospital made arrangements for us to stay on the Hickel Housecampus until our return flight on Sunday. Our experience at Providence and Hickel House was exceptional. The hospitality was heaven-sent. Every person we were in contact with seemed genuinely concerned with our wellbeing. The hospital ER staff, security, Uber driver, receptionist, housekeeping and maintenance, as well as other guests, all met us at our need with compassion and grace.

Our difficult and vulnerable position was met with the highest standard of care that I can only describe as God-sent…

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