‘No way this could be right’: NYSEG customers remain baffled by high bills

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7 Problem Solvers continues to get emails from NYSEG customers who are frustrated by an increase in their bills they believe is due to the installation of smart meters.

I have looked into the issue for more than a month and have spoken to several customers.

NYSEG’s Communications Manager Shelby Cohen has told me that there is no correlation between the smart meters and higher bills…

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