Answer Line: Gas company offers home service plans

Editor’s note: Jo Lee Ferguson is on leave, but Answer Line will return in the future. This Answer Line originally was published in February 2019.

QUESTION: I have gotten a number of letters from my natural gas provider that include a promotion to take insurance on gas line repairs. Is this a legitimate proposal?

ANSWER: Well, I’m not sure what you mean by legitimate. If you mean, is it actually from your natural gas provider, I’ll say yes, assuming you’re doing business with CenterPoint Energy. What I cannot do is evaluate whether this product is a good idea for you. Also, it’s not really insurance. It is a “home service plan.”…

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