The coming split of North County’s Graybill and Palomar Health medical groups will force about 45,000 patients to make a decision: Follow their doctors to different medical offices or stay put and be seen by someone new.
This conundrum is prompted by Graybill, a respected provider of primary care since 1932, notifying Palomar in August that it would terminate a management services agreement with the public health care district, citing “inadequate support and response to the aftermath of the May 2024 cyber attack directed against Palomar Health Medical Group.”
The attack shut down both organization’s computer systems, including digital phone services, making electronic medical records inaccessible for months and forcing staff to document everything from appointments to prescriptions with pen and paper…