Tampa-based insurer responds to claims of wrongdoing made on ’60 Minutes’

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TAMPA, Fla. — A Tampa-based insurer is responding to accusations by adjusters that the company altered damaged reports to deceive customers.

This follows a story that aired this week on “60 Minutes.” The news program spoke with a North Port family who says they received $15,000 minus their deductible from Heritage Property & Casualty Insurance following Hurricane Ian. In an interview with Sharyn Alfonsi, Jeff and Virginia Rapkin said they endured 11 hours of the storm battering their home.

“It felt like the hurricane was inside the house. We couldn’t keep the windows closed,” Jeff Rapkin explained…

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