Here’s why the Interactive Resource Center scaled back its operations and what’s next

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GREENSBORO, N.C. — The Interactive Resource Center (IRC), a Greensboro nonprofit supporting people experiencing homelessness, has officially reduced its hours as of Friday, now closing daily at 3 p.m. This shift ends its 24/7 operations, which began in January, after a surge in 911 calls and a recent incident where a man was shot and killed outside the facility.

The IRC’s Executive Director, Kristina Singleton, explained that the center was not designed as a full-time shelter. “Our community needs a much different answer than a 24/7 drop-in center,” Singleton said. “It was originally made for people that were in a crisis in that moment and not meant to be long term. It’s not necessarily dignified to be sleeping at a table and a chair.”

City Manager Trey Davis stated that while the city was prepared to continue funding overnight services, it sought additional safety measures. “We need assurance that if we’re dedicating dollars or funds to that location, that there is going to be safety for people coming in to seek resources,” said Davis…

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