Kissimmee Utility Authority earned a Public Power Customer Satisfaction Award, and an Excellence in Public Power Communications Award from the American Public Power Association. The awards were presented this week at APPA’s Customer Connections Conference in Louisville, KY.
Customer Satisfaction Award
The Customer Satisfaction Award is the result of receiving high marks from customers in the areas of: customer service, field personnel, communication, reliability, value, outage response, innovation, and overall satisfaction…